Associate Mechanical Engineer jobs Latest job opening at Dassault system pune
job description:
We are seeking a resource in our Technical Support team .You will be reporting to the manager in Pune. Do you enjoy challenge? Here a Dassault Systèmes, we empower people with passion to change the world. This position is based at Dassault Systemes Solutions Lab Private Ltd, Pune.
What will your job be?
- • Handle customer issues (Service Requests) related to CATIA/ENOVIA/3DEXPERIENCE Platform
- • Assist customers to troubleshoot and resolve issues involving Dassault Systemes suite of PLM Products The Challenges ahead
- • Determine source of customer problem (product based, installation and administration issue) and suggest bypass methodologies, if available
- • Participate in customer calls, on demand, to convey technical expertise and deliver enhanced value & satisfaction
- • Submit and track issues with Development Team & validate Solutions provided by Development team
- • Run quality and industrialization tests and analyze defects
- Your key success factors 0-1 year experience in CAD industry with PLM exposure.
3DEXP Platform exposure will be added advantage
- 1. Candidate should have First Class (60%) in 10th, 12th and Engineering exams with No Education and Employment GAP
- 2. Candidate should have undergone any CAD/PLM training or Certification of CAD/PLM software
- 3. Candidate should be excited to work in Technical Support role
- 4. Exposure to CAD integration with PLM as an added advantage
Qualification/Knowledge/Skills required:
- Bachelor's Degree in Mechanical/Production engineering PLM knowledge added advantage
- Good English communications skills, both written and verbal required
- Must be able to help Customers and Development
- Team analyze and diagnose complex system problems via telephone or e-mail and make sound judgments based on deciding priorities
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